Deloitte: Industry Faces 2019 Challenges

The industry still faces fundamental challenges.
January 8, 2019

Despite sustained economic growth, falling unemployment, and a series of interest rate hikes that have bolstered insurer results in 2018, the industry still faces fundamental challenges and transformation opportunities. Deloitte’s 2019 Insurance Outlook indicates that insurers will want to modify products and services to meet the changing needs of customers, ensure compliance with new and updated regulations, and reduce cyber risk, especially as the National Association of Insurance Commissioners' model cyber security regulation is adopted by more states. Attention is likely to spotlight how insurers plan to manage third-party risks, especially with so much emphasis placed on migrating policyholder data and software systems to external hosts.

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