Tropical Cyclone Sandy Resource Center
In an effort to assist PIA members and others in the insurance industry, PIA's national office has put together the following resources to assist insurance professionals and consumers in the aftermath of Tropical Cyclone Sandy. If you'd like to suggest additional resources or alert us to a need you may have, please contact Pat Borowski, PIA National SVP of Government/Regulatory Affairs, at (703) 518-1360 or firstname.lastname@example.org.
The resources below are divided into the following subcategories:
- Insurance Technical, Regulatory, Instructions, Response
- Handling Disaster Recovery In Your Agency
- Important Things for Citizens to Remember in Disaster Aftermath and Recovery
- Suggested Changes/Actions for DOI Consideration
NFIP WYO Bulletin w-12090 (Debris Removal)
NFIP WYO Bulletin w-12089 (Hurricane Deductibles)
NFIP WYO Bulletin w-12087 (Meteorological Event Sandy-Related Advance Payments Under Standard Flood Insurance Policies)
NFIP WYO Bulletin w-12086 (Meteorological Event Sandy and Its Remnants: Modified Handling of Claims with Prior Losses for One to Four Family Dwellings)
NFIP WYO Bulletin w-12085 (Substantially Damaged Structures)
FEMA has issued NFIP WYO Bulletin w-12082 (10/31/12) with NFIP FICO codes for states dealing with Sandy. At this time, please use the corresponding state code when filing NFIP claims. As things progress, NFIP will no doubt be revising these codes to reflect individual regions and communities.
Also being issued is w-12083 (11/1/12) that revises claims guidance for Sandy and provides a limited waiver of adjuster certification.
Jim Sadler, head of FEMA/NFIP Claims, told PIA in a conversation on 10/31/12 that proof of los is due within 60 days after the date of loss. They are, as usual, considering a limited waiver and extension of the proof of loss time requirement. All states and areas will be treated the same and there will be no difference between the WYO and the NFIP Direct Servicing Agent in their claims rules. Jim asked the we remind everyone that FEMA no longer supports the Single Adjuster Program because the liability is too great.
Information regarding FEMA emergency grants and SBA loan programs will be posted on http://www.fema.gov/disaster-survivor-assistance. We are not sure how quickly this site will be updated specifically for Sandy-related matters. However, it provides the kind of general guidance that many of our members may need as reference for themselves, their staff and their customers. We are in the process of requesting that FEMA/SBA consider a modified process (as they used under Katrina) to better assist persons that will file as a result of Sandy.
At the request of each state governor, the President issued federal disaster declarations for: WV, VA, MD, DE, PA, NJ, NY, CT, & RI and the amount of preliminary funds has been increased.
Please see below the common ACORD CLAIMS forms that PIA is authorized to share with PIA members in the aftermath of CATs. If using these forms, please be sure to retain a copy for your agency's files. Old fashioned carbon paper will work if necessary. Staff can organize the claim forms per carrier and each can take a different carrier and be able to file multi-claims per call to carrier’s claims numbers.
Impacted PIA Affiliate Response Centers:
We have received confirmation that CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, and VT have all issued bulletins reminding carriers that Sandy was reclassified from a CATEGORY 1 hurricane to a tropical storm by The National Weather Service before it reached landfall. Therefore, in these states, allowed hurricane deductibles may not be applied. Rather, the policy’s wind-related deductible and terms will apply.
We have also received confirmation that the Virginia Bureau of Insurance, however, is not issuing such a bulletin. This means that each carrier will make its own determination as to how they qualify and handle Sandy in Virginia.
If your agency location and/or phone number have temporarily changed, don't forget to put signage in front of your agency which includes your agency name, emergency claims location(s) and call-in phone numbers (which may be your cell numbers).
Resources Agents May Give to Insureds:
Assistance Through FEMA and Other Governmental Agencies:
Assistance, both financial and otherwise, may be available to you, your colleagues, your insureds and others in your community who have been adversely affected by Sandy. The following two web pages are a good place to start your search. These pages will be updated frequently so don't forget to return to them periodically. Additional assistance may be offered through your state and local governments and charitable organizations.
State Websites and Resources: